Sub-Processors

The following third parties process personal data on Malum's behalf to deliver the Services. This list is incorporated into our Data Processing Addendum and is updated whenever a sub-processor is added, replaced, or retired.

Last modified 05/12/2026 Malum Legal Team

Table of Contents

  1. Change notifications
  2. Payment & settlement
  3. Card issuing
  4. Hosting & infrastructure
  5. Communications & messaging
  6. Compliance & risk
  7. Support tooling
  8. Contact

Change notifications

We notify merchants of additions and replacements of sub-processors at least fourteen (14) days in advance through this page. Subscribe to the RSS feed (planned) or check this page periodically. Objections may be raised under the procedure described in the DPA.

Payment & settlement

Sub-processorPurposeLocation
Stripe Payments Europe Ltd.Card acquiring, 3-D Secure, fraud screening (multiple Stripe accounts for Payments, Onramply, Registryo, Registryo Hosting).Ireland / United States
Cryptomus Ltd.Cryptoasset payment acceptance, settlement, and on-ramp partner-of-record.Canada / Lithuania
Wise Payments Ltd.Fiat payouts and cross-border transfers to merchant bank accounts.United Kingdom / Belgium
VenPayrAlternative card-to-fiat acquiring for VP-application merchants.European Economic Area
SellAuth / ShopifyOrder-flow integration where the merchant uses the named e-commerce platform.United States / Canada

Card issuing

Sub-processorPurposeLocation
RelogradeBIN sponsor and processor for virtual cards issued through the /visamastercard flow.European Economic Area
Cryptomus (Card Programme)Card-load and balance-management services for the virtual-card programme.Canada / Lithuania

Hosting & infrastructure

Sub-processorPurposeLocation
Cloudflare, Inc.CDN, DDoS protection, WAF, Turnstile bot mitigation, custom-domain checkout Worker.Global
MaxMind, Inc.GeoIP databases (GeoLite2 Country / City / ASN) used for fraud screening and sanctions.United States
Primary hosting providerBare-metal and virtualised compute, database storage, encrypted backups.United Kingdom / European Economic Area

Communications & messaging

Sub-processorPurposeLocation
Mailgun Technologies, Inc.Transactional and marketing email delivery; bounce and engagement analytics.United States / European Economic Area
Discord Inc.Optional Discord-account linking for merchants who opt in to community features.United States
Telegram FZ-LLCOptional support channel and admin notifications.Various

Compliance & risk

Sub-processorPurposeLocation
Sanctions list providers (OFSI, OFAC, EU, UN)Source of consolidated sanctions data ingested daily by import-sanctions.php.Public sector
VASP directory / Travel Rule providerCounterparty due diligence and Travel Rule message exchange.European Economic Area
KYC / KYB identity providerGovernment-ID verification, liveness checks, beneficial-owner screening.United Kingdom / European Economic Area

Support tooling

Sub-processorPurposeLocation
Internal ticketing (self-hosted)Merchant and end-user support tickets — data remains within Malum infrastructure.United Kingdom

Contact

Questions about this list, or to raise an objection to a sub-processor change, write to [email protected].

Last modified 05/12/2026