Malum vs. PayGate

PayGate (paygate.to) offers a similar idea: take card payments, pay out in crypto. The difference is how serious the platform on the other side of that promise is — the company, the fee structure, the dashboard, the support and the accountability behind every transaction.

In short

If you're handling real money, you want a platform with a registered company, published flat fees, a proper transaction dashboard and a support channel staffed by humans you can hold accountable. Malum offers all of that. The same checks against PayGate produce a different picture.

Where Malum pulls ahead

The card-to-crypto idea is solid — but the implementation matters. These are the dimensions on which a serious merchant should evaluate any gateway in this category.

A real company behind it

Malum is operated by Malum Limited, a registered legal entity (Office 961 House of Francis, Ile du Port, Mahé, Seychelles). There is a company you can address, a registered office and a published legal stack — Terms of Service, Privacy Policy, AML/ATF Policy, Acceptable Use Policy and more. PayGate operates anonymously without a publicly identifiable operating entity.

Transparent, flat published fees

Malum's merchant discount is a single flat published rate. PayGate's fee structure has been reported to vary significantly per transaction and to spike on smaller payments, with merchants reporting effective deductions that can approach 50% on low-ticket items. With Malum you know what you'll keep before you switch the integration on.

A real merchant dashboard

Malum ships a full merchant dashboard — searchable transaction history, payout queue, refunds, customer profiles, team roles, webhooks, API keys, hosted storefront, custom domains, plugin integrations and exportable reports. PayGate's reporting surface is significantly thinner and the historical transaction record is not comprehensive in the same way.

Feature-by-feature comparison

FeatureMalumPayGate
Operating entityMalum Limited, registered in Seychelles, with a published legal addressNo publicly identifiable operating entity
Fee structureSingle flat published merchant discountVariable per-transaction, reportedly up to ~50% on small payments
Card-to-cryptoYes — settled crypto to your wallet in minutesYes
Chargeback-freeYes — settled crypto cannot be reversedSame conceptual model, less merchant protection in practice
Merchant dashboardFull dashboard: history, payouts, refunds, team, webhooks, API, storefrontLimited reporting surface
Transaction historySearchable, exportable, with reconciliation reportsNo comprehensive historical record
SupportTelegram, email and live chat — staffed by humansInformal, no published SLA
Compliance posturePublished AML/ATF, privacy, geographic restriction and acceptable use policiesNo published legal / compliance framework
Plugins / integrationsShopify, WooCommerce, SellAuth, REST API, custom-domain proxyLimited integrations
Hosted storefrontBuilt-in with products, reviews, custom domainNo native storefront
Merchant team & rolesWorkspaces with owner / admin / finance / support / viewer rolesSingle-account only
Auditable receiptsBuyer-facing invoices, refund receipts, exportable CSVNot provided in the same form

The detail behind the table

Five questions worth asking before you route real customer money through any card-to-crypto gateway.

01 — Who am I trusting?

Operating entity & legal address

Card-to-crypto is, structurally, a high-trust relationship: the gateway holds card-side funds for an unbounded period before settling crypto. The first question to ask is therefore "who is the gateway?" — what entity, in what jurisdiction, with what published terms of service, with what privacy policy, with what dispute / escalation path.

Malum is operated by Malum Limited, with a published legal address at Office 961 House of Francis, Ile du Port, Mahé, Seychelles, a full set of published Terms of Service, Privacy Policy, AML/ATF Policy, Acceptable Use Policy and a registered support address. PayGate, by contrast, does not publish a comparable operating entity or legal stack.

02 — What will I actually keep?

Fee transparency

A flat published merchant discount means you can model your unit economics before you go live. Malum publishes a single rate, applied consistently across transactions in a given tier.

PayGate's fee structure has been described as variable per transaction, with merchants reporting effective deductions that can climb significantly on smaller transactions — in some reported cases approaching half the transaction value. That makes pricing your product, running a sale or running a low-ticket business effectively impossible.

03 — Where is my history?

Reporting & reconciliation

A serious merchant needs to be able to reconstruct what happened: which customer paid, when, with which card BIN, at which exchange rate, with which fee applied, into which wallet. Malum exposes that history in the dashboard and as exportable CSV / API, and webhooks fire on every state change.

On PayGate, comparable historical reporting is not available in the same comprehensive form.

04 — Who answers when something breaks?

Support model

Malum runs a real support function — Telegram (@MalumAdmin), email ([email protected]) and live chat — staffed by humans, with a published support address attached to the operating entity. Issues get tickets, escalations get tracked, and there is a registered company behind the response.

PayGate's support model is informal and not backed by a publicly identifiable operating entity, which limits a merchant's ability to escalate when something goes wrong.

05 — Compliance posture

Acceptable use, AML, geographic restrictions

A gateway that takes card payments needs a published compliance framework. Malum publishes its AML/ATF Policy, Acceptable Use Policy and Geographic Restrictions, so merchants know in advance what is allowed, what isn't, and how the platform handles regulated flows.

That stack also matters for the merchant's own risk posture: routing customer payments through a counterparty without a published compliance framework is a tail-risk that doesn't show up until it does.

06 — Product surface

What you get beyond "take a card"

Malum is a full payments platform, not only a checkout. Beyond card-to-crypto acceptance you get:

Frequently asked questions

Does Malum really not charge per-transaction surcharges?
Malum's pricing is a single flat merchant discount applied to the transaction, published on the public pricing page. There are no hidden per-transaction multipliers.
Who am I contracting with when I sign up to Malum?
You are contracting with Malum Limited, a registered company with a published legal address and full Terms of Service. See malum.co/legal/terms-of-service.
Will my transaction history be there if I need to reconcile a dispute six months later?
Yes. Every transaction, payout, refund and webhook delivery is retained in the merchant dashboard with full search, filtering and CSV export.
Is the card-to-crypto model itself the same?
The conceptual model is the same — buyer pays by card, merchant receives crypto. The difference is the operational seriousness of the platform on the other side of that flow.
How fast can I migrate from PayGate?
Most merchants are up and running on Malum the same day they create an account. The REST API and webhooks are documented at malum.co/docs.

Same idea. Serious execution.

Card-to-crypto with a real company, published flat fees, a proper dashboard and humans on the other end of support.

Create a free account Read the API docs

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Comparisons are based on publicly available information from each provider's website and product documentation at the time of writing and are provided for informational purposes only. Trademarks and brand names are the property of their respective owners; their use here is purely descriptive and does not imply endorsement, affiliation, or partnership. Pricing, fees, payout times, supported regions and product features change frequently — always verify directly with each provider before making a decision.